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Last Updated on July 11, 2020

For those of you who want to use Mendeley as a citation software, but don’t know how to install it, this article will help you to install it easily. Mendeley is well-liked by many writers. Because one of the advantages is that you can use it for free, aka free of charge.

Read AlsoIntroduction to Mendeley Citation Software

Mendeley has two types of platforms namely Web-based and Desktop-based. But, it requires users to sign up or register first before using this application. The benefit of having an account at Mendeley is that the data or paper that we put in Mendeley will be stored in the cloud. Therefore, it can be accessed through a computer or laptop or an application on a smartphone.

Here are the steps you need to do to install Mendeley:

Download and Install Mendeley

To download Mendeley, please visit Mendeley’s official website and select the Download menu. Mendeley provides three operating systems on PCs that are compatible with this software, such as Windows 7, 8 and 10 (Version 1803), macOS, and Linux. Usually, Mendeley’s website can immediately recognize the type of operating system you’re using. Then, recommend the software to be downloaded. More detail about the download link shown in Figure 2.

Next, install the software that you have been downloaded. Then, wait for about one to 5 minutes until Mendeley has finished installing. Because it’s free, you don’t need to enter any serial key.

Log in to Mendeley Desktop

The first step that must be done before you can use Mendeley Desktop is to log in. Enter your email and password to start using Mendeley Desktop. The display of the Mendeley Desktop Login page shown in Figure 4.

If you don’t have a Mendeley account, you must Register or Sign Up first. The way is to click the Register button in the lower-left corner. Then you will be directed to register via the Mendeley website. Next, enter the email you registered as an account and follow the next registration step. The display of the Mendeley register page shown in Figure 4.

After completing registration, you will have a Mendeley account on the web and that account will sync with the account that we have on Mendeley Desktop. After having an account you can log in by entering the email and password that you created when registering (See Figure 2). The detail is shown in Figure 5.

Import File to Mendeley

If you can enter Mendeley Desktop, the first step you need to do is insert a paper file, book, or other sources that you will refer to. You can see in the initial appearance of Mendeley Desktop. It has been explained how to import files. You just need to select the Import Document or Library button then select the file you want to add. Besides documents, you also can import libraries from Endnotes, XML, BibTex, RIS, and others. See Figure 6 for more detail.

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Note:
You can add more files after logging in. The way is easiest, that is select the Add File Icon or follow the instruction in Add and Create comment box. After that select the reference you want to add to Mendeley. See Figure 7 for more detail.

Install Mendeley Citation Plugin for Microsoft Word

The main benefit of Mendeley is it can cite the references quickly. So, you don’t need to type references at the end of the paper or thesis manually. Other than that, the software provides a plugin for integration into Microsoft Word. But, the plugin is not automatically installed. You need to install it manually. Just follow the instructions here when you first log in to Mendeley and select >> Install Now. For more detail see Figure 8.

Note:
If you skip this step and haven’t had the time to install the Microsoft Word plugin, you can follow these steps: Select Tools menu >> Install MS Word Plugin. For more information see Figure 9.

Note: Close all Microsoft Word applications when installing the Mendeley MS Word Plugin.

Then, you can start doing citations with Mendeley.

Read Also: Tutorial on Insert Citation and Bibliography Using Mendeley Desktop

Troubleshooting

Unable to install the Microsoft Word Plugin

For those who unable to install the Microsoft Word Plugin, Mendeley was not able to find MS word, ActiveX runtime error 429, or other errors when installing the plugin, you might be able to use one of the following methods.

Method 1

This is the easiest method. I assume the Mendeley already installed on your computer. Then:​[1]​

  1. Open Ms. Word, click File > Options > Add-Ins
  2. At the bottom, in the Manage option, select Word Add-ins, then click Go..
  3. After that, on the Templates tab, in the Global templates and add-ins option, click Add..
  4. Go to C:Program Files (x86)Mendeley DesktopwordPlugin
  5. Select “Mendeley-x.xx.x.dotm” file (xx is the plugin version), then click Open
  6. Then on the Templates tab, when the Mendeley file loaded, click OK.
  7. After that, try to check References menu, whether the Mendeley Cite-O-Matic menu already exists.

Method 2

Before starting, we need to display hidden files and folders in settings. In the menu of Windows Explorer, click View -> Options -> Change folder and search options -> select the View tab -> Hidden files and folders -> select Show hidden files, folders, and drives). Then:​[2]​

  1. First, uninstall the Mendeley Desktop from your computer.
  2. Download the latest version of Mendeley from the Mendeley site (if you haven’t it)
  3. Reinstall the latest version of Mendeley Desktop
  4. Then open Mendeley, click tool -> install MS word plugin
  5. After that, please open C:Users[YourUserName]AppDataRoamingMicrosoftWordStartup. Or you can search on C:Program Files (x86)Mendeley DesktopwordPlugin
  6. Copy the “Mendeley-x.xx.x.dotm” file (xx is the plugin version)
  7. Then paste it in C:Users[YourUserName]AppDataRoamingMicrosoftWordAutostart
  8. After that, open Ms. Word, try to check References menu, whether the Mendeley Cite-O-Matic menu already exists.

Method 3

  1. First, uninstall the Mendeley Desktop from your computer.
  2. Download the latest version of Mendeley from the Mendeley site (if you haven’t it)
  3. Reinstall the latest version of Mendeley Desktop
  4. Then open Mendeley, click tool -> install MS word plugin
  5. Then, click again tool -> uninstall MS word plugin (we need this process)
  6. After that, please open C:Program Files (x86)Mendeley DesktopwordPlugin
  7. Copy the “Mendeley-x.xx.x.dotm” file (xx is the plugin version)
  8. Then paste it in C:Users[YourUserName]AppDataRoamingMicrosoftAddIns (the user name on your computer)
  9. Then, again, open Mendeley, click tool -> install MS word plugin
  10. After that, open Ms. Word, try to check References menu, whether the Mendeley Cite-O-Matic menu already exists.

Insert citation button missing

When installing the Mendeley word plugin, the Mendeley menu successfully appears in Microsoft Word. But when Microsoft Word was restarted, the Insert Citation button is missing. If you experience this, then you could try the following method:​[3]​

  1. Click the File menu > Options
  2. Select Trust Center > Trust Center Settings ..
  3. Select Enable all macros then click OK
  4. Restart the Microsoft Word

But there is a risk using this method. If the Word file has a harmful macro script, it can have an impact on your computer. So you may need to check the file using antivirus before opening in Microsoft Word.

The api-ms-win-crt-stdio-l1-1.0.dll is missing

When installing the Mendeley Desktop, it completes successfully. But you may see an error when opening the Mendeley Desktop, such as “the program can't start because api-ms-win-crt-stdio-l1-1.0.dll is missing from your computer“.

If it is the case, then you need to download the Microsoft Visual C++ Redistributable for Visual Studio as follows:​[4]​

  • x86: vc_redist.x86.exe
  • x64: vc_redist.x64.exe

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Then install both of them. However, if your computer is 32bit, you may need to install only the x86 version.

Author:Ida Wahyuni
Instagram Direct Message:@idawahyuni92

References

  1. K. Teponnou, “How to fix ‘ Unable to install the Mendeley MS word plugin’ in few clicks.,” Youtube, Nov. 10, 2018. https://www.youtube.com/watch?v=RtzaHWd4d6U (accessed Mar. 19, 2018).
  2. S. Bohman, “Installation of Microsoft Word plugin in Mendeley,” Samuel Bohmans’ Blog, Dec. 17, 2012. https://samboh.blogs.dsv.su.se/2012/12/17/mendeley-install-ms-word-plugin/ (accessed Feb. 04, 2020).
  3. L. Henckel, “The Answer of ‘Why did the Mendeley insert citation button disappear?,’” ResearchGate, Dec. 05, 2019. https://www.researchgate.net/post/SOLVED_Why_did_the_Mendeley_insert_citation_button_disappear (accessed Jul. 11, 2020).
  4. Microsoft, “The latest supported Visual C++ downloads,” Microsoft Support, Jul. 08, 2019. https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (accessed Jul. 11, 2020).

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Regardless of whether you fall into the teacher or student category, Mendeley Desktop is an exceptionally handy and reliable application – It provides you with a comprehensive means to publish your work.
It can also help you search for all of the sources that you base your studies on. It comes equipped with a whole host of incredibly resourceful options and can actually help take a lot of the guess work out of researching. Highly recommended for all students and teachers at high school level and above.
Features:
- Allows you to quickly and easily track and publication you’ve made.
- Gives you the opportunity to load files from your computer to your Mendeley account.
- 2 GB of online storage space to help you keep your computer free and clear of clutter.
- Allows you to import your documents from some of the most popular software tools.
- Enables you to quote various writers and their work in your research without any hassle.
- Gives you the opportunity to use other people’s studies to further your own without having to waste time searching for what you need.
- Over 100 million documents to browse through and draw from.
- Allows you to make annotations (can be kept to yourself or shared with others).
- Gives you the opportunity to create or join groups of researchers in your field.
Requirements:
Please note that you must have a Mendeley account in order for Mendeley Desktop to function properly on your system.
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