PhotoShelter is an online service that allows photographers and other image-based artists to store, distribute and sell online. Images can be stored in their native format (photoshop, RAW),. Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag +. Search Support. If your client has download permission then they will see a Download button on the gallery/ies you share with them - at the top of the page, next to the search bar. It is pretty straightforward - they click the Download button on the Gallery view to download multiple images, or the one that appears on an individual image page to do it per image.

Back up your library

Before following any of these steps, it's a good idea to create a backup of your photo library, even if you use iCloud Photos. You can use Time Machine, use a third-party backup solution, or copy the library to an external drive. By default, your photo library is stored in the Pictures folder within your home folder.

Make sure that your software is up to date

Photos is part of the Mac operating system. You can avoid or fix many issues by running the most up-to-date version of macOS. Learn more about updating the software on your Mac.

If you use RAW images in Photos, learn more about the digital camera RAW formats supported by iOS, iPadOS, and macOS.

If you have trouble migrating an existing iPhoto or Aperture library to Photos

You might see an alert message when you first open Photos or migrate an existing iPhoto or Aperture library. Download sonos controller fur mac. Learn what to do if Photos can’t copy or create a library.

If the Media Browser isn't showing your photos and videos

Use the Media Browser to make images from your photo library available in other apps, like Pages and iMovie. The Media Browser shows only the contents of the Photos library designated as the System Photo Library. If you have more than one Photos library—and the one you're using isn't set as the System Photo Library—the Media Browser won't show its contents.

Follow these steps to designate the current library as the System Photo Library:

  1. Choose Photos > Preferences.
  2. Click the General button at the top of the Preferences window.
  3. Click Use as System Photo Library.

If you're having other issues with Photos

If you're experiencing other issues—like missing or blank photo thumbnails, unexpected behavior, or if Photos won’t open—try to see if it's an issue with your library by following these steps.

Create a new Photos library and see if your issues persist:

  1. Quit Photos.
  2. Press and hold the Option key while you open Photos.
  3. In the dialog that appears, click Create New.
  4. Give your new library a name, then click OK. Note whether Photos opens successfully with this new library.

To return to your main Photos library, quit Photos. Then open it again while holding the Option key, select your main library, and click Choose Library.

Alternatively, you can open Photos in another user account on your Mac and note whether Photos opens successfully.

If Photos opens with the new library, or in a different user account, it might mean that there's an issue with your library. Follow the steps to use the Photos library repair tool on your main Photos library.

Learn more

  • Learn how to create and order print products like books or calendars in Photos with Project Extensions.
  • Get help with iCloud Photos.

How to download photos and videos from the Photos app

If you want to save a copy of your photos and videos from the Photos app to your iPhone, iPad or iPod touch with iOS 10.3 or later or iPadOS, or your Mac with OS X Yosemite 10.10.3 or later, follow these steps.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name].
  2. Tap iCloud, then tap Photos.
  3. Select Download and Keep Originals.

On your Mac

  1. Open the Photos app.
  2. Choose Photos > Preferences.
  3. Select iCloud, then click Download Originals to this Mac.

On your PC

If you're using a PC, you can set up iCloud for Windows and download a copy of your photos and videos from iCloud Photos.

Learn what happens when you delete a photo from iCloud Photos.

How to download photos and videos from iCloud.com

If you want to save copies of your photos and videos from iCloud.com to your iPhone, iPad, iPod touch, or your Mac or PC, follow these steps.

On your iPhone, iPad, or iPod touch

  1. Open the Photos app.
  2. Tap Select, then tap a photo or video. Tap more than one to select multiple photos or videos, or tap Select All to select your entire library.
  3. Tap More in the lower-right of your screen.
  4. Choose Download, then tap Download to confirm.

On your Mac or PC

Download Photo From Photoshelter Mac Desktop

  1. On iCloud.com, click Photos and select a photo or video. Hold the command key on your Mac or control key on your PC to select multiple photos or videos.
  2. Click and hold the download icon in the upper corner of the window. If you want to download your photo or video as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format — including edits, and even if it was originally in HEIF or HEVC format — choose Most Compatible.*
  3. Click Download.

Learn what happens when you delete a photo from iCloud Photos.

How to download photos and videos from Shared Albums

You can download copies of photos and videos in Shared Albums to your own library. Learn more about how to use Shared Albums.

On your iPhone, iPad, or iPod touch

  1. Open the Photos app, then go to the Albums tab.
  2. Scroll down to Shared Albums and select an album.
  3. Tap the photo or video, then tap .
  4. Choose Save Image or Save Video.

On your Mac

Photo
  1. Open Photos, then select a Shared Album from the left-hand menu.
  2. Select the photo or video.
  3. Control-click > Import.

What happens when you delete photos or videos

Remember, when you delete a photo from iCloud Photos, it also deletes from iCloud and any other device where you're signed in with the same Apple ID — even if you turned on Download and Keep Originals or Download Originals to this Mac. If you choose to download your originals, this also impacts your device storage. Learn more about how to manage your device storage. You can also learn how to AirDrop your photos and videos to another device.

Learn more

  • Discover the best ways to take and manage your photos.
  • See how to transfer photos and videos from your iPhone, iPad, or iPod touch.
  • Learn how to manage your iCloud storage.
  • See how to archive or make copies of the information you store in iCloud.